All Ultraleds light bulbs are consumables and are subject to wear and tear. For peace of mind we offer the following warranties:
90 days 'standard' warranty on the majority of our products (to cover wear and tear)
1 year warranty on selected products (only where mentioned in the product description)
All items (including led tape, controllers, Mr16s or G4 bulbs) which require the use of a transformer are excluded from the warranty scheme unless we supply the transformers (as other transformers may not be suitable and damage the goods)
Led light tape is not covered if it has been stuck down and sebsequently removed, as this will destroy the tape. If small sections of LED light tape fail,only the defective sections will be replaced.
Customer damaged/modified or overpowered items are excluded from the warranty scheme.
Items purchased and used in an application not designed for the bulbs are also excluded (household bulbs used on bicycles, fish tanks etc)
LED controllers used on non ULTRALEDS products are excluded as they are not designed for use with competitor products.
LED GU10s used mixed with other non LED bulbs on the same switch
Any product purchased and used on non LED equipment is not covered i.e transformers used with non led products etc
Warranty is only supplied to customers within the E.U countries.